System Monitoring and Email Alerts
The Retriever server keeps track of each player. This means we usually know before you do if there is an issue with your digital sign. If there is any problem, you can receive an email notifying you about it.
You can choose to get email alerts if your player goes offline. You decide how many of your users get the email, and you decide how long after disconnection the email is sent out. Of course, you can log in at any time to check your player's connection status from the settings page of the web app.
We want to keep you informed in a way that is convenient for you.