We designed the Retriever to be robust and easy to use, but if you do have a problem, we are here to help. You can contact our support team via phone, email, and even Facebook or Twitter.
Our support is based in the United States with native English speakers. Plus, it's the same number for tech support or sales. We don't send you anywhere else but to us! When you talk to our tech support, you are talking with people who are involved with the development of the Retriever on a daily basis.
If there is an issue, we can usually fix it remotely—without any end-user involvement. We want to solve your problems quickly so you can get back to communicating your message to your customers.