If you need to change the display resolution of the Retriever, you can set the resolution through the web app.
- Navigate to app.retrieverdigitalsignage.com and log in.
- Click on “Devices” at the top bar of the screen.
- Click on the Retriever that you need to modify.
- Near the bottom of the page you will see “Device Resolution.”
- Click the toggle for “Use Custom Resolution.”
- Then use the Dropdown for the Custom Resolution in order to select what resolution would be closest to the display that the Retriever is connected to.
- Be sure to hit “Save Changes” to finalize the settings.