The first time you click on “Devices,” you’ll be prompted to sign up for a subscription to Retriever Digital Signage. You’ll choose how many devices you need, and enter all the pertinent billing and shipping information. Once you confirm your purchase, you’ll have the option to add a contact phone number and configure your new device. When configuring, you’ll be able to add a playlist, confirm the device’s location, and adjust additional device settings. When you’re finished, your device will now appear on your account.
From now on, selecting “Devices” from the main menu will display the hardware devices that your Retriever is playing on. The name of the device and the active playlist for that device will appear, as well as an indicator as to whether the device is online or not.
Clicking on the device will bring up an information screen where you can change the device name, the playlist attached to it, location info, and screen orientation. You also have the option of device monitoring, which will automatically alert the Retriever support team and any other emails of your choosing if your player is offline. By default, every day of the week will be selected under the monitoring schedule. If you don’t require monitoring on certain days, for example if you shut down your Retriever on weekends, you can unselect those days so you will not be contacted unnecessarily.
Be sure to “Save Changes” once you are satisfied with the device information.
If you ever wish to add more devices to your account, click “Purchase more devices” and fill out the information as indicated.
You can always see your subscription information by clicking on “Manage” from the top right dropdown menu.
Getting Started
