If you need to change the display resolution of the Retriever, you can set the resolution through the web app.
Device Settings
Documentation
Settings
Slide Presets
You can set default colors and fonts for your organization.
Network Security
Finding the MAC address on the device
This is how you would find the MAC address for unblocking on a secure network.
Device Settings
HDMI CEC Configuration
HDMI CEC enables Retriever and the display to control each other. This is how to disable it.
Settings
Scheduling Heartbeat
Choose when you want to be notified of offline devices.
Settings
User Playlist Access
Here is how you give users access to specific playlists in your organization.
Settings
User Roles
This explains the differences among author, publisher, and administrator user roles.
Embedded Content, Media
4 Ways to Embed Canva Presentations on Retriever Digital Signage
How to use your Canva designs in Retriever slides.
Embedded Content, Slide Templates
Canva Embed Guide
How to use Canva embed codes in a slide.
Embedded Content, Slide Templates
Facebook Timeline Embed Guide
How to embed a Facebook Page timeline in a slide.
Need More Help?
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Call us toll free at 888-817-2817 or visit our support page.