Human Resources

Three Secrets to Keeping Your Best Employees


Finding great people, and keeping them, is paramount to your business’s longterm success. Too often, it seems like the conversation on employee retention is mostly directed at salary, and while it’s important to pay your people competitively, there’s more to the story when it comes to employee retention.

Have you ever known someone who was stuck in a job they hated because they couldn’t walk away from the salary & benefits package? It’s safe to say that that person wasn’t giving 100% each day to a job they’d disengaged with.

How do you keep your best employees from leaving, and keep your employees at their best? We believe there are three secrets to success when it comes to employee retention:

Secret #1: Communicate well.

Poor communication can be toxic to an organization. Assuming someone knows information they don’t cripples your staff and sets them up to fail. Often, companies have given their team all the information, but have flooded the brains, desks, and inboxes with too much information. Information overload is VERY REAL and is just as dangerous as not giving the information at all.

When your employees don’t know what’s important or relevant, they’ll either assume it all is urgent (which leads to burnout) or none of it is (which leads to disengagement). Great communication starts with highlighting what needs their attention.

Secret #2: Appreciate often.

There may not be an “I” in team, but a strong team is composed of a group of healthy individuals. If you want to see your employees stick around and be at their best, it’s important to make sure everyone feels valued and seen for their individual contributions to the team. In a large business, this can be a real challenge, but is worth the effort in both productivity as well as long-term retention. It’s hard to leave a place where you feel essential.

Secret #3: Provide pathways for feedback.

No one wants to feel like they’re just a cog in a big machine, no matter what size the business, but many people are unlikely to provide feedback unless you ask for it (or unless things have really turned sour). Offering accessible channels for feedback and keeping the lines of communication open on both sides will ensure that troubles get resolved more quickly, long before a great employee decides to quit.

At Retriever Digital Signage, it’s our strong desire to see all of our clients’ businesses thrive and grow. We believe that our Retrievers can be a tremendous tool for internal communications, helping you keep your great people around for decades.

By dodging the email inbox, Retrievers highlight and repeat the important information for everyone to see (no more leaving poor Joe off the email list by mistake). They’re visually engaging and easily let you incorporate photos and videos, schedule in advance, and highlight your staff achievements company-wide with the press of a button.

We’d love to work with you to make Retriever an effective channel of communication for your business. In fact, we’ve written a book all about how to effectively communicate as a Human Resources professional, and we’d love to give you a free copy: Download the Free Guide

Colleen Cook

Colleen Cook

Colleen Cook works full-time as the Director of Operations at Vinyl Marketing in Ashland, Ohio, where she resides with her husband Mike and three young daughters. She's an insatiable extrovert who enjoys finding reasons to gather people.